Zibra Corp manufactures and services all of its equipment from its headquarters in Massachusetts. Please contact our team at 800-758-8773 to obtain an RMA number prior to shipment of your damaged products. We will then provide you with a no cost or obligation repair evaluation of your damaged item. Our skilled technicians are also capable of repairing scopes built by other manufacturers, often for less money and with faster turnaround times. Please contact our sales engineers to discuss repair options for any of your scope products.